01
Shipping rates
Standard shipping is $12. Orders over $500 qualify for free standard shipping unless otherwise stated.
02
Processing
Most accepted orders are prepared within one to two business days, excluding holidays and compliance holds.
03
Delivery times
Carrier estimates begin after dispatch and may vary because of weather, destination, or service disruptions.
04
Restricted destinations
We may decline shipment where products, carriers, or service levels are restricted.
05
Returns and refunds
Sales are final unless an item arrives damaged or incorrect. Report qualifying issues within 48 hours of delivery.
06
Lost or stolen packages
Contact the carrier first after a confirmed delivery. We will assist with available shipment records.
07
Address errors
Customers are responsible for complete and accurate delivery details before dispatch.
Last updated September 16, 2026. This launch copy should be reviewed by Simple Wellness before accepting orders.